F.A.Q

[vc_row layout=”boxed” el_class=”text-center margin-bottom-75″][vc_column width=”1/3″ el_class=”col-md-4 col-sm-12 sm-margin-bottom-50″][handmade_icon_box i_align=”icon-top-center” icon_type=”pe_7_stroke” title=”GIFT & VOUCHER” icon_pe_7_stroke=”pe-7s-star” el_class=”margin-bottom-15″][/vc_column][vc_column width=”1/3″ el_class=”col-md-4 col-sm-12 sm-margin-bottom-50″][handmade_icon_box i_align=”icon-top-center” icon_type=”pe_7_stroke” title=”SHIPPING & RETURN” icon_pe_7_stroke=”pe-7s-mail-open-file” el_class=”margin-bottom-15″][/vc_column][vc_column width=”1/3″ el_class=”col-md-4 col-sm-12 sm-margin-bottom-50″][handmade_icon_box i_align=”icon-top-center” icon_type=”pe_7_stroke” title=”SHOPPING ONLINE” icon_pe_7_stroke=”pe-7s-cart” el_class=”margin-bottom-15″][/vc_column][/vc_row][vc_row layout=”boxed”][vc_column][vc_separator][vc_column_text css=”.vc_custom_1443845036094{margin-top: 60px !important;margin-bottom: 24px !important;}”]

Payment & Shipping

[/vc_column_text][/vc_column][/vc_row][vc_row layout=”boxed” css=”.vc_custom_1443843251747{margin-bottom: 43px !important;}”][vc_column width=”1/2″ el_class=”col-md-6 col-sm-12 sm-margin-bottom-30″][vc_column_text css=”.vc_custom_1443843132936{margin-bottom: 7px !important;}”]

WHAT SHIPPING METHOD ARE AVAILABLE?

[/vc_column_text][vc_column_text css=”.vc_custom_1519597820760{margin-bottom: 30px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #dddddd !important;}”]We ship through USPS and our delivery times usually are between 3-5 days depending on how far away from Florida you are. All of our candles are made, packaged and shipped from Tampa,Florida.[/vc_column_text][vc_column_text css=”.vc_custom_1443843140867{margin-bottom: 7px !important;}”]

DO YOU SHIP INTERNATIONALLY?

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We love our international customers. Our shipping rates are calculated per order and will show up at the bottom of your checkout page.

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HOW LONG WILL IT TAKE TO GET MY PACKAGE?

[/vc_column_text][vc_column_text css=”.vc_custom_1519523366503{margin-bottom: 30px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #dddddd !important;}”]You should get your package within 3-5 days through USPS if you are located in the continental United States.[/vc_column_text][vc_column_text css=”.vc_custom_1443843158205{margin-bottom: 7px !important;}”]

WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?

[/vc_column_text][vc_column_text css=”.vc_custom_1519523529583{margin-bottom: 30px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #dddddd !important;}”]The best way to contact us is to contact us through the contact form

You can contact us at 813-247-3814 or you can email us at info@seventhavenuecandles.com

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HOW CAN I RETURN A PRODUCT?

[/vc_column_text][vc_column_text css=”.vc_custom_1519523580250{margin-bottom: 30px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #dddddd !important;}”]If your product is defective please contact us through our contact form and we will find a solution as fast as we can.[/vc_column_text][/vc_column][/vc_row]