F.A.Q

What shipping methods do you use?

We ship through USPS & UPS. Our delivery times usually are between 3-5 days depending on how far away from Florida you are. All of our candles are made, packaged, and shipped from Tampa, Florida.

How do I return a Product?

If your product is defective please contact us through our contact form and we will find a solution as fast as we can.

How do I use Rewards?

When you redeem your points via your Rewards page you will receive a coupon via email that you can then use to claim your reward!

Who should I contact if I have any questions?

The best way to contact us is to contact us through the contact form.

You can contact us at 813-247-3814 or you can email us at online@seventhavenuecandles.com

What payment methods do you accept?

We currently accept all major credit card providers and Amazon Pay.