Frequently Asked Questions

We ship Free Shipping through at our discretion and USPS Priority Mail for paid shipping orders.  You have the option to upgrade a “Free Shipping” order to USPS Priority Mail if desired.  All of our candles are made, packaged and shipped from Tampa, Florida.

Unfortunately, we do not currently ship internationally.

If you selected to pay for shipping on your order, you should get your package within 3-5 days after shipment is confirmed, through USPS Priority Mail if you are located in the continental United States.  Free shipping orders should arrive within 7 business days from time of shipping confirmation.

You can contact us at 813-247-3814 or you can email us at info@seventhavenuecandles.com

If your product is defective please contact us at 813-247-3814 or you can email us at info@seventhavenuecandles.com

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